The Problem With The Golden Rule

Do unto others as you would have them do unto you. This is a good rule for things like murder, rape, theft, big things like that. But what about how people relate to each other in smaller ways?

Are you familiar with Chapman’s Five Love Languages? (5LoveLanguages) His premise is that there are five ways people tend to relate, and that we all have preferences among these. They are: Words of Affirmation; Receiving Gifts; Acts of Service; Quality Time; Physical Touch.

When someone whose main love language is receiving gifts falls in love with someone whose main love language is acts of service, they can have trouble. She showers him with gifts, which he doesn’t care about, because she is doing unto him what she wants him to do unto her. He takes out the garbage because he loves her, which she doesn’t see as anything special since it has to be taken out anyway. Until they are aware of the language the other one is speaking, doing unto others is just annoying them. Why are you spending money on gifts I don’t need? Why are you fixing my dishwasher when we could be snuggling?

As a general rule, I like the Wiccan motto the best: First, do no harm, then, do what you will. Perhaps because I’m Jewish and there are rules about everything – how to eat, when to wash your hands, what to say, how to pray, etc. – I like the simplicity of this. If studying Torah is what I want to do, great, and if it’s not, then as long as I’m not hurting anyone by not studying it, I’m free to go dance, or make things, or whatever makes me happy.

Do no harm is actually fairly difficult to manage. It makes me see things in a different perspective. Instead of “how would I like to be treated in this situation” I ask “will this hurt anyone?” It can become a complex question. Will it hurt them physically? Will it hurt their feelings? If I talk about it first, will it hurt their feelings less? Will it hurt their income if I say bad things about their business? Will it hurt the earth if I throw away plastic bottles instead of recycling them? It makes me aware of the consequences of my actions, and that even actions that I don’t intend to be hurtful can be.

In this week before a new year comes around again, it’s a good time to think about what motto we will use for ourselves in the coming year. Will you treat people the way you want to be treated? Even if it’s not what they want? Or is the idea of ‘do no harm’ what the ‘do unto others’ people actually mean? For myself, I’m going to attempt to do no harm, and also attempt to figure out what it is I want. The ‘do what you will’ part isn’t always easy, either.

Constraints on Creativity

I got to be a substitute leader for Nora Scully’s Art Spark today. I asked people to build what gets in the way of creativity, and what supports creativity for them. These are some of the responses:

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What gets in the way of being creative is having too many thoughts in my head pulling me in too many unrelated directions.

 

 

 

 

 

 

 

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This is what I need to be creative – all the parts laid out in front of me, but with some clear space to work in. I need time and space available, but I also need to see all the options to figure out what can go with what.

 

 

 

 

 

 

This is me in my DJ booth. I don’t really DJ, but I like to play music to set a mood or create a soundtrack for an event. I like to help people come together through music.

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I get my best work done when everyone is doing their part like a well-oiled machine, and I can rely on other parts getting done. So I can relax and focus on my part.

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What supports your creativity? What gets in your way?

Let Your Freak Flag Fly

People don’t trust what they don’t see. You can tell your people that they are safe with you til you’re blue in the face, but if you don’t have blue in your hair, they will still think they have to stick to strict standards of conformity.

I’m not saying you have to literally dye your hair. I’m saying that if you want a creative team who feel safe speaking up, who trust you will have their backs if they mess up, who believe they can bring any wacky new idea to you and you will listen and help them find the part that will work – then you need to be a little wacky too. You need to show your vulnerability, and admit when you make mistakes. You need to wear mismatched socks sometimes. You need to show that you are your own person with your own peculiarities, and that you welcome the peculiar parts of other people too.

I spoke to an image consultant once who told me the blue in my hair had to go if I wanted to get corporate clients. I said no way! I’m advocating for people to show up as their whole, unique, creative, and messy selves at work. I want people to feel safe to be weird and silly as well as focused and capable. I want people to bring all their ideas, not just the conforming ones. This is how we will survive, with the creative ideas to solve complex problems coming from all the people bringing all the weirdness together and seeing which parts work. Cutting part of us off in order to fit in does no one any good.

This is part of my mission to change the world of work. I want people to feel safe being themselves. I want people to feel safe bringing up new ideas. We need the creativity that comes from disparate things coming together. If all we show up with is the same as what everyone else has, we will come up with the same solutions everyone has already come up with. So please – let your freak flag fly. At least a little. Let the other freaks know that you’re their kind of freak, so they can feel safe being weird around you. We will all benefit in the end.

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Trust

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How would you characterize trust?

I led a workshop today in which we discussed what was needed to allow us to collaborate. The biggest model made was about trust.

As you can see in the picture, the wheels at the bottom are small, and the elephants they hold up are big. The whole thing is precarious. The elephants are both going the same way as long as trust holds, but if it falls apart the whole thing will collapse and the elephants will no longer be working together.

This sounds a lot like how trust works. Sometimes something real gets in the way of trusting – someone says something hurtful, or doesn’t do what they say they will do. Sometimes it’s all based on the stories in our heads – the something that is said is experienced as hurtful even though it’s intended to be positive; there was some misunderstanding around who was going to do what. Collaboration takes constant communication, which sometimes means revealing the hidden scripts in our heads that shape how we see the world.

I love these LEGO® SERIOUS PLAY® workshops because you can get a wealth of meaning into a simple model. With a good story behind it, all the details mean something, and the model is a compelling and vivid explanation of something someone experienced or thought.

Has trust ever felt like two elephants balancing on tiny wheels to you? What happened? Did the elephants stay together, working in synch, or did they start pulling in opposite directions? How does your group keep trust together?

Pleasure Is The New Gratitude

Does it sometimes feel like a chore to come up with a list of things you’re grateful for? Like you’re in a perfectly good grumpy mood, and someone wants you to say things like “I’m grateful for hot running water” and then you feel like a jerk for not being grateful for something that some people lack, but at the same time you’re annoyed that someone is challenging your status quo?

Now, what does it feel like to step into a hot shower? When you feel the warmth on your body, breathe in the steam, feel the dirt and sweat washed away, feel your body caressed by the water? Isn’t that delicious? I believe that intentionally enjoying pleasurable moments like that is a lot like gratitude. The good kind of gratitude where your heart feels full and happy, not the one where you feel judged and inadequately appreciative of all that you have.

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Noticing things that feel good in your day is also a means towards mindfulness. Noticing the flavor of the food you eat – yum! – or the softness of cat fur, or the laughter you share with friends, or the relief of sitting down after a long walk – all of these things that feel good also help us be present in our bodies, aware of the moment, present and happy.

I love touching soft things. Furry things, smooth things, velvety things, all sorts of things that feel soft. The lovely thing is, I can enjoy the brief moment of softness even on a day that’s not going so well. I can remember that the world is not endlessly bleak, and that there can be moments of light even on the darkest days. That is what a gratitude practice does too. There are reasons to be grateful even when the cat barfs on your new shirt and the toilet clogs – at least the car is still running, at least there’s food in the pantry, we are warm and safe right now.

So for this Thanksgiving holiday, we can make lists of things we are grateful for – and we can also enjoy the things we have to enjoy. The hugs of dear friends and family. The yummy food. Hot showers. Taking time to really notice and appreciate the things that feel good is gratitude repackaged – and delicious, too!

I Believe

I believe that having a seat at the table is not the same as having an equal voice.

I believe that sprouts need time and space to grow, whether those sprouts are tender new plants or fragile new ideas.

I believe that the still, small voice inside is the one most worth listening to, and that we have to get very quiet to be able to hear it.

I believe that everything, including mindfulness, can be used as a weapon by those who are acting aggressively, and that everything, including conflict, can be used as a tool for growth and connection by those who are acting with loving-kindness.

I believe that group dynamics are much more complicated than relationships between two people, which are complicated enough.

I believe that the stories we hear in our heads have a lot of power over us. It’s hard to see that they aren’t the truth, especially if the people around us reinforce them.

I believe that getting hurt when we allow ourselves to be vulnerable will keep us from getting vulnerable again for a long, long time. I believe that from the outside it can be hard to tell if another person is actually feeling vulnerable. I believe we should always assume the other person feels vulnerable, even if they are acting brash.

I believe that connections between people are the most important thing we can create.

I believe that understanding, compassion, and acceptance are the most important tools a team has to create a space where everyone feels welcome and able to be vulnerable.

I believe that new ideas are vulnerable things. It doesn’t take much to crush the idea and the person offering the idea.

I believe that new ideas are necessary to move the world in a sustainable and healthy direction, and to create prosperity for the people doing the moving.

I believe that asking for help is not a sign of weakness, that being vulnerable is a sign of great strength, and that it takes courage to be open to change.

I believe that I can help teams find this place, where they believe these things too and can make their own spaces safe to be vulnerable and new. I believe I can help you.

When 7-Year-Olds Are In Charge

Imagine this: You’re around 7 years old. You are in a classroom. Your teacher asks you to come up to the blackboard to spell a word: Antidisestablishmentarianism. You’ve never heard of it, and have no idea how to spell it. How do you feel? Probably embarrassed at your lack of spelling chops, humiliated that you have to expose your ignorance, angry that you’re being put on the spot, afraid of being laughed at or yelled at….

Fast forward. You’re now an adult, in a business meeting. The boss has been hearing from the same three people for half an hour and needs a new perspective on the thing they’re discussing. They (I’m going to say ‘they’ instead of ‘he or she’ because it’s easier and I don’t want to imply all bosses are either ‘he’ or ‘she’ by picking one. I’m sorry for the singular/plural disagreement.) call on you. How do you feel? Maybe you don’t think anyone’s idea is particularly good, but you don’t have a better one to offer. Maybe you haven’t been listening because it’s been the same stuff over and over, and you’re thinking about lunch. Chances are good that your inner 7-year-old will take over – you’ll feel embarrassed to be put on the spot, humiliated that you have nothing to offer, angry that you had no warning, afraid of being laughed at or yelled at….

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The thing is, the boss had the best of intentions. They wanted to hear from more people, get more ideas, even the beginning of an idea to start a new conversation. But the person being called on is suddenly in fight/flight/freeze mode and can’t come up with anything intelligent to say. Everyone feels frustrated. No ideas come out. Another meeting wasting more time with no outcome.

Does this sound familiar? I know my inner 7-year-old comes out at times. Often when I need to do something very adult and responsible like call clients or speak on stage. I feel afraid and embarrassed and very, very young. It can be a real challenge to remember that I’m an adult now, that I’ve got this, that my inner child is safe, and my adult self can handle whatever comes my way.

In the meeting example above, often the person being put on the spot doesn’t have the chance to collect themselves before needing to respond. What can a meeting group do to help them out?

I’m so glad you asked! First of all, treat all questions and comments with respect and lightness. That is – if the boss yells at people for asking dumb questions, no one will ask questions. If group members grumble that their precious time is being wasted answering dumb questions, no one will ask questions. Then, when a single question could change the course of the company, no one will ask it and the company could go under. It really is that dire. Every question needs to be treated with respect – no put-downs, no grumbles, have a real honest desire to answer seriously. However, some questions are veiled grumbles or put-downs themselves, and these don’t need to be taken seriously. But you can’t put them down either, or the more 7-year-old-inclined of the group will retreat. So humor and compassion are key.

Next, reassure the person who is staring at you like a deer in the headlights that their answer isn’t life or death. Ask them to start a conversation, not have complete answers. That’s what the team is there for – to come up with a stronger answer together than anyone can do on their own. Is anything feeling off for you? Do you have any concerns? What sounds right about this plan? In your experience, will this work? Tell us about your doubts. We can help flesh it all out.

Note how different this is from: if you see a flaw in the plan, it’s your responsibility to fix it. Or, if you think there’s something wrong, what do you think is the right thing? These types of responses make people much less likely to say anything. Too much pressure, too much responsibility, too much extra work.

Another strategy: assume any problem or mistake is just data, not failure. People do NOT like to fail. Having one’s mistakes scrutinized is very painful and likely to bring out the 7-year-old in us. Having one’s mistakes seen as information about what works and what doesn’t takes some of the sting out of it. And seeing that data as a piece of a new brainstorming session can help move it into a positive new idea.

Leaders who are sensitive to the emergence of our inner 7-year-olds can make a world of difference to the people who follow them. People who assume everyone around them is as tough as a Navy Seal will squash new ideas left and right. People are just grown-up little kids, at least some of the time, and having our inner children be respected and not humiliated will bring out loyalty and great new ideas. I pinky promise.